Returns & Exchanges Policy
At KBEAUTYOUTLETUSA, we want you to love your skincare journey; if you are not completely satisfied, we accept returns on unopened and unused products within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the names of the items you wish to return to receive a Return Authorization.
- 2.Pack Securely
Place the unused products in their original packaging and ensure they are safely cushioned to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label or use a trackable shipping service to send the package back to our California fulfillment center.
- 4.Receive Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
